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How raja11 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use raja11, how we use it, and what choices you have over your own information.

Account data protectedDANA, OVO, GoPay wallet privacyYour access and deletion rightsCookie controls availableContact us to update records
raja11 How raja11 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security across every part of your account — from the moment you log in to the point your withdrawal via OVO or GoPay is confirmed. Our approach covers how data is stored, how cookies work on this site, and how we manage your account information over time.

Encrypted Account Storage

Your account credentials and wallet details — including any linked DANA or OVO information — are stored using encryption. We do not hold full wallet credentials; only tokenised references used to process transactions.

Cookie Use and Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time without affecting your account access.

Data Retention by Category

Transaction records tied to GoPay, OVO, or DANA deposits are kept for the period required under applicable financial regulations. Session and behavioural data is held for a shorter window and then deleted automatically.

Requesting Changes or Deletion

You have the right to request access to your data, correct inaccuracies, or ask us to delete records where permitted.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Have a question about your data, want to request a correction, or need to know what we hold on your account? Our support team handles privacy requests directly. Reach out through any of the channels below and we will respond with the relevant information or action steps. Please have your account details ready to help us verify your identity before we process any data request.

Live Chat Support Open the chat icon inside your raja11 account dashboard to raise a privacy request. Our team will confirm receipt and walk you through the next steps.
Email Support Send your data request or privacy concern to our support email address listed in your account settings. Include your registered email so we can locate your record quickly.
Account Help Centre The Help Centre inside your account contains a dedicated privacy request form. Submit it there and we will confirm your identity before taking any action on your data.

Common Questions About Your Privacy on raja11

These are the questions we hear most often from account holders about how their data is managed. If your question is not covered here, our support team can address it directly through the Help Centre or live chat.

We collect your name, email, date of birth, and contact details at registration. We also record transaction history from DANA, OVO, and GoPay deposits and withdrawals, plus device and session data for security purposes.

We share data only where necessary — with payment processors handling your wallet transactions and fraud-prevention services. We do not sell your personal information to advertisers or unrelated third parties under any circumstances.

Transaction records are kept for the period required by applicable financial regulations. Session and behavioural logs are held for a shorter period. Contact support to ask about the specific retention category that applies to your data.

Yes. Submit a data access request via the privacy form in the Help Centre or through live chat. We will verify your identity first, then provide a summary of what we hold on your account in a reasonable timeframe.

Send a correction or deletion request through live chat or to our support email listed in account settings. Include your registered email address so we can locate your record and confirm the action taken.

We store only tokenised wallet references — not your full wallet credentials. These tokens are encrypted and used solely to process your deposit and withdrawal requests. We never have direct access to your e-wallet PIN or full account number.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.